The 2006 class action lawsuit against Target was a crucial case for web accessibility. Target’s internet site was determined inaccessible to visually impaired users and accessibility lawsuit concluded in 2008 for $6 million. The settlement compelled Target to alter their business's methods and their website is now accessible to blind. Other stores and companies using the internet for business should learn from Target’s misfortune, take web accessibility seriously and immediately take necessary actions to guarantee their web site is accessible.
Previously, courts ruled the ADA (American’s with Disabilities Act) only applies to actual physical spaces. The Target lawsuit was the first time a federal district judge deemed the law is applicable to websites if they are a path to a physical locations. Target was believed to posses a connection between their actual physical retail store and online store. The internet retail store was considered by the court as not being equally available to visually impaired individuals. Target was held accountable, forced to apply changes to their website and pay a hefty settlement.
Accessibility Lawsuit overview:
Currently, Target is no longer regarded as have an inaccessible website and is now respected for being a gold member certified website of the National Federation for the Blind. Visually impaired patrons can more effectively connect to Target.com and have the opportunity to acquire the same supplies and services as a sighted individuals.
There are various explanations for why businesses choose to ignore web accessibility: the company is unaware it is inaccessible, current lack of penalties, or they are not familiar with available validation tools to assess accessibility guidelines. In 2014 the government is planning to update and apply web accessibility guidelines and standards. Business and website owners shouldn't ignore the lessons learned in this case and quickly take a proactive attitude toward website compliance. It is better to be on the right side of accessibility than to be dealing with an accessibility lawsuit.
Previously, courts ruled the ADA (American’s with Disabilities Act) only applies to actual physical spaces. The Target lawsuit was the first time a federal district judge deemed the law is applicable to websites if they are a path to a physical locations. Target was believed to posses a connection between their actual physical retail store and online store. The internet retail store was considered by the court as not being equally available to visually impaired individuals. Target was held accountable, forced to apply changes to their website and pay a hefty settlement.
Accessibility Lawsuit overview:
- Claims Target’s website was inaccessible to blind users.
- Target’s website was allegedly not accessible to those who use assistive technology to navigate the companies website.
- Blind plaintiffs wanted web accessibility changes that would allow blind patrons to purchase items, use gift cards, Target store locations, and perform other actions available to non-impaired consumers.
Currently, Target is no longer regarded as have an inaccessible website and is now respected for being a gold member certified website of the National Federation for the Blind. Visually impaired patrons can more effectively connect to Target.com and have the opportunity to acquire the same supplies and services as a sighted individuals.
There are various explanations for why businesses choose to ignore web accessibility: the company is unaware it is inaccessible, current lack of penalties, or they are not familiar with available validation tools to assess accessibility guidelines. In 2014 the government is planning to update and apply web accessibility guidelines and standards. Business and website owners shouldn't ignore the lessons learned in this case and quickly take a proactive attitude toward website compliance. It is better to be on the right side of accessibility than to be dealing with an accessibility lawsuit.